Privacy policy for scans, evidence, and requests.
Effective date: April 24, 2026. This page explains what Reclaim Privacy processes, when third-party providers are involved, and what stays under your control.
1. What we process
Reclaim may process account details, checkout and billing status, scan settings, match results returned during a session, evidence items you choose to save locally, and the request drafts you generate in the product.
If you start a live scan, we may also process the image you selected in order to create a temporary scan URL and query public image search providers.
2. How live scan works
Your preview can remain in your browser until you choose to start a live scan. For live scans, Reclaim may temporarily upload the image to Vercel Blob to create a public scan URL.
That URL may be sent to third-party search providers such as SerpAPI / Google Lens so candidate matches can be returned. When deeper ranking is enabled and supported, accessible candidate images may also be compared with AWS Rekognition in the configured AWS region.
Temporary uploads are used for scanning, and deletion is attempted after the scan completes. Reclaim does not keep a permanent photo library.
3. What we do not claim or do
- We do not guarantee every copy of an image will be found.
- We do not search private accounts, private messages, or closed groups.
- We do not send removal requests automatically.
- We do not use uploaded images to train models.
- We do not treat candidate results as confirmed identity matches unless you do.
4. Retention
- Temporary scan uploads are not retained as a permanent image library.
- Deletion of temporary uploads is attempted after a scan completes.
- Session state, access flags, and saved case data may be stored in your browser.
- Account and billing records are retained for service operation, support, and compliance.
5. Processors and third parties
- Clerk for authentication and account management.
- Stripe for checkout, payments, and subscription or one-off purchase handling.
- Vercel Blob for temporary scan upload URLs where live scan requires them.
- SerpAPI / Google Lens for public reverse image search queries.
- AWS Rekognition, when configured, for deeper ranking of accessible candidate images.
6. Cookies and browser storage
Reclaim uses essential cookies and local browser storage for auth, checkout, session continuity, access gates, scan history, and request drafting. The product does not use advertising cookies.
7. Your choices and rights
You control whether to start a live scan, save evidence, generate a request, or contact a site. You may also contact us to request account deletion or ask privacy questions.
Email ray@northstackweb.com for privacy requests.